e-Point
UB and ZIM run the e-Point as a joint service desk with the goal to offer prompt and efficient front-line assistance for members of the University on a wide range of computer and communications issues. Here, questions regarding the services of the ZIM are answered and problems for example with the username or the configuration of E-Mail or Wifi are solved.
Campus Essen:
building R09 (University Library GW/GSW) at the ground floor
Campus Duisburg:
building LK (University Library) at the ground floor
Services
- Identification and authentication services
- Help with E-Mail applications
- Help with the ZIM Webmail-Interface
- Configuration of Wifi (eduroam)
- Installation of VPN
- Help with the use of file storage and document management
- Help with the use of Learning Platform Moodle
- Registration for the IT Learning program
- Registration of White Cards for the print-system